Poslo recognizes the importance of its future by adopting a strategy which bases the development of its business on the pursuit of quality throughout the organisation.
Our objective is to supply quality products or services that our client will be delighted with. To achieve this, we are continuously improving and updating our management procedures and quality systems.
The company’s staffs take great care in operating and delivering products to client in accordance with our service level agreement (SLA) which is agreed by both parties prior to any business being conducted. We affiliate ourselves in being regulated and inspected by the relevant licensing and accreditation agencies. Our staffs receive trainings in the handling and transportation of products in accordance with regulations. Training is conducted on site as this improves and maintain competency levels of operatives that we employ and also make daily management and supervision of operatives more effective. This we feel is critical to ensuring close management direction and supervision to the delivery of products, therefore improving and maintaining the highest standard of service provided.
This commitment to quality is based on the principle that the effective and consistent implementation of operational systems, which reflect client and business requirements, will result in the continual satisfaction of client needs through the provision of a consistent service.
The company’s goal is to achieve client satisfaction through the delivery of agreed client requirements, and the continual improvement of the company’s operational systems.
The goal of continual improvement will be managed by reviewing the operational systems, setting objectives for areas of improvement, which will then be regularly reviewed and revised.
The requirements of this policy will apply to all personnel who affect the quality of the service provided by the company to its clients.